The Customer Success Economy: Why Every Aspect of Your Business Model Needs a Paradigm Shift

Reading Level
Grade 9
Time to Read
6 hrs 16 mins

Reading Level

What is the reading level of The Customer Success Economy: Why Every Aspect of Your Business Model Needs a Paradigm Shift?

Analysing the books in the series, we estimate that the reading level of The Customer Success Economy: Why Every Aspect of Your Business Model Needs a Paradigm Shift is 8th and 9th grade.

Expert Readability Tests for
The Customer Success Economy: Why Every Aspect of Your Business Model Needs a Paradigm Shift

Readability Test Reading Level
Flesch Kincaid Scale Grade 8
SMOG Index Grade 11
Coleman Liau Index Grade 10
Dale Chall Readability Score Grade 7

Reading Time

6 hrs 16 mins

How long to read The Customer Success Economy: Why Every Aspect of Your Business Model Needs a Paradigm Shift?

The estimated word count of The Customer Success Economy: Why Every Aspect of Your Business Model Needs a Paradigm Shift is 93,930 words.

A person reading at the average speed of 250 words/min, will finish the book in 6 hrs 16 mins. At a slower speed of 150 words/min, they will finish it in 10 hrs 27 mins. At a faster speed of 450 words/min, they will finish it in 3 hrs 29 mins.

The Customer Success Economy: Why Every Aspect of Your Business Model Needs a Paradigm Shift - 93,930 words
Reading Speed Time to Read
Slow 150 words/min 10 hrs 27 mins
Average 250 words/min 6 hrs 16 mins
Fast 450 words/min 3 hrs 29 mins
The Customer Success Economy: Why Every Aspect of Your Business Model Needs a Paradigm Shift by Nick Mehta, Allison Pickens
Authors
Nick Mehta
Allison Pickens

More about The Customer Success Economy: Why Every Aspect of Your Business Model Needs a Paradigm Shift

93,930 words

Word Count

for The Customer Success Economy: Why Every Aspect of Your Business Model Needs a Paradigm Shift

10 hours and 6 minutes

Audiobook length


Description

If leaders aren't integrating their digital offerings into a philosophy of Customer Success, they will be defeated in the next decade, because technical excellence and other traditional competitive advantages are becoming too easy to imitate. The Customer Success Economy offers examples and specifics of how companies can transform. It addresses the pains of transforming organizational charts, leadership roles, responsibilities, and strategies so the whole company works together in total service to the customer. Shows leaders how their digital implementations will make them more Amazon-like Helps you deliver recurring revenue Shows you how to embrace customer retention Demonstrates the importance of "churning" less Get that competitive advantage in the most relevant and important arena today―making and cultivating happy customers.